REFUND POLICY

Our Refund Policy

At Irish IPTV Hub, we are committed to providing our customers with the best possible streaming experience. We understand that sometimes things don't work out as expected, which is why we have a clear and fair refund policy.

Please read our refund policy carefully to understand your rights and obligations regarding refunds for our premium Irish IPTV streaming service.

Eligibility for Refund

To be eligible for a refund, you must meet the following criteria:

• The refund request must be made within 10 days of the original purchase date.
• You must provide a valid reason for the refund request.
• Your account must not have violated our terms of service.
• You must not have used more than 24 hours of streaming time.
• You must provide your order ID and email address used for the purchase.

Non-Refundable Situations

Refunds will not be issued in the following situations:

• After the 10-day money-back guarantee period has expired.
• If your account has been suspended or terminated due to violation of our terms of service.
• If you have used more than 24 hours of streaming time.
• If you have shared your account credentials with others.
• If you have requested a refund for the same subscription more than once.
• If the service interruption is caused by your internet service provider or device issues.

How to Request a Refund

To request a refund, please follow these steps:

• Contact our customer support team via WhatsApp at +212649075366 or email at contact.reliablehub@gmail.com.
• Provide your order ID, email address used for the purchase, and a detailed reason for your refund request.
• Our support team will review your request and respond within 24-48 hours.
• If your refund is approved, it will be processed within 5-7 business days.

Refund Process

Once your refund request is approved:

• Your subscription will be immediately canceled.
• Your account access will be revoked.
• The refund will be processed to your original payment method.
• Depending on your payment provider, it may take 5-7 business days for the refund to appear in your account.
• You will receive a confirmation email once the refund has been processed.

Partial Refunds

In certain circumstances, we may offer partial refunds:

• If you have used less than 24 hours of streaming time but more than 12 hours, you may be eligible for a 50% refund.
• If there was a temporary service outage that affected your access for more than 24 hours, you may be eligible for a prorated refund for the affected period.
• If you downgrade your subscription plan, you may be eligible for a partial refund of the price difference.

Service Credits

As an alternative to a refund, we may offer service credits in certain situations:

• If you experience technical issues that are resolved within 24 hours.
• If there was a temporary service outage that affected your access for less than 24 hours.
• If you're not satisfied with specific aspects of our service but wish to continue using it.

Changes to Refund Policy

Irish IPTV Hub reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any changes.

Contact Us

If you have any questions about our refund policy, please don't hesitate to contact our customer support team:

• WhatsApp: +212649075366
• Email: contact.reliablehub@gmail.com

Our support team is available 24/7 to assist you with any questions or concerns regarding our refund policy.